In particular, OpenSignal, WhistleOut, and carrier websites have provided excellent insight. We scour reputable technology websites, industry reports, customer reviews, and social media platforms (Reddit, Twitter) to gather insights on the performance and reputation of each network. Social media and Reddit are in invaluable resource for anecdotal user experiences with different carriers. Reliability: Network stability, minimal downtime, and fewer dropped calls.Ĭustomer Satisfaction: User feedback, customer support, and overall satisfaction ratings. Speed: Data speed performance for both uploads and downloads.Ĭall Quality: Clarity, connectivity, and consistency of voice calls. These metrics may include:Ĭoverage: Extent and reliability of network coverage across different geographical areas. We drove more than 10,000 miles across the US, speed-testing AT&T, T-Mobile, and Verizon 4G and 5G in cities, towns, and rural areas to crown our 13th annual champion. In our methodology, we assign weights to various metrics based on their importance in determining network quality. We can then use that data to get a strong sense of user experience in terms of coverage for many different areas of the country. Millions of users have used our speed test tool to measure wireless performance, and we can track results, carrier used, and the location where the speed test was performed. The most helpful data resource comes from our proprietary speed test. To perform coverage tests, we would make phone calls, send texts, and try to stream YouTube videos from smart devices. To inform this article, we performed coverage tests in rural and metropolitan areas of California, Utah, Florida, Arizona, and Texas. While we couldn't road trip and test every network in every corner of the country, we performed as coverage tests in as many areas as possible.

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